ECC-Net: Travel App

A new mobile application supporting European consumers when travelling abroad

  • The app is free of charge and works offline.

Bought something on holiday that became defective shortly afterwards? Trouble with rental cars or hotel accommodation booked from home? Delayed plane on the return flight? In case the holiday turns out differently than planned you should know what to do to exercise your rights . Even better: You can also say it!

Especially for the summer holidays the European Consumer Centres Network (ECC-Net) launches a unique mobile application: the ECC-Net: Travel App. It is an indispensable travel companion inside the European Union as well as in Iceland and Norway: the application helps consumers to cope with difficult situations on their holiday abroad and to express their consumer rights in the language of the destination country. The ECC-Net: Travel App provides legal knowledge and language support in 23 EU languages plus Norwegian and Icelandic.

"ECC-Net: Travel App" press kit

Launch of the ECC-Net Travel App : Press conference on Wednesday, 2nd July 2014

http://www.eu-verbraucher.de/en/media/press-materials/ecc-net-travel-app/